Create a personalised video message in minutes
Type what you want to say, choose a presenter and receive a finished personalised video message in minutes. No camera, no retakes and no editing. Send one to a prospective customer or thousands to your customer list.

Features of personalised video messages from HeyGen
A digital twin that speaks on your behalf
Record a single 15-second clip and Avatar V creates a digital twin that preserves your face, voice and expressions in every video, with a consistent identity that never changes. Type any script and your twin delivers a personalised video message on camera, so you never need to film again.

Change names and details for each viewer
Add personalised elements such as first name, company or renewal date to your script, then customise a unique version for each row in your spreadsheet. One template becomes hundreds of personalised video messages, each addressed directly to the person watching it.

Your cloned voice in more than 175 languages
AI voice cloning captures your tone from a short sample, then delivers your script in more than 175 languages with synchronised lip movements. A prospective customer in Tokyo and a client in Madrid each hear the same personalised video message in their own language.

Templates for every occasion or pitch
Start with a template designed for birthday greetings, sales follow-ups, onboarding welcomes or event invitations. Customise the tone, from warm and personal to concise and professional, and the video message will suit the occasion without you having to rewrite a single line from scratch. HeyGen also works as a property listing video maker, with templates designed for promoting new listings.

One face, thousands of personalised videos
Keep one on-brand presenter and use AI face swap to put the right face on each version at scale. Connect a spreadsheet or CRM, and the platform renders scalable personalised videos in a single batch with no manual editing, ready to send by email or through your outreach tool.

Ways to use personalised video messages

Sales outreach that prompts replies
Cold emails tend to blend together and go unnoticed. Send a personalised video message that greets each prospect by name and mentions their company, turning an overlooked email into a booked meeting for your business.

One-to-one videos for follow-up messages
Typing yet another follow-up can feel impersonal. Record an AI talking head that speaks directly to an individual buyer, add it to an email or LinkedIn message, and give a stalled conversation the human touch it needs to progress.

Customer onboarding and welcomes
A generic welcome email is rarely opened. Greet every new customer with a personalised video message from their account manager, including their name, and build a connection through a familiar face rather than a form.

Marketing campaigns delivered at scale
Producing video content for every segment is time-consuming and costly. Use a video spokesperson to announce an offer, then generate a tailored, personalised video message for each audience group in a single run, maintaining a consistent brand voice and engaging every list as part of one campaign strategy.

Birthday and celebration messages
A quick birthday text can feel a little impersonal. Create a personalised video message that says the recipient's name aloud, add music and a warm background, then send a unique greeting they will treasure.

Messages for global audiences in every language
Reaching customers overseas usually means recording again or hiring voice talent. With the AI video translator, each recipient receives the same personalised video message in their own language, with lip-syncing, all from a single script.
How personalised video messages work
Go from a blank script to a finished personalised video message in four steps, with no camera or video creation experience required.
Choose your presenter
Choose a stock avatar or your own digital twin, created from a short recording of yourself.
Write or paste your text
Type your message and add variables such as name or company to ensure each version feels personal.
Set voice and language
Choose a voice or clone your own, then select one or more languages for the finished video.
Generate and send
Render every personalised video message at once, then export them or send them straight to your list.
Personalised video message FAQs (Frequently Asked Questions)
What is a personalised video message and how does it work?
A personalised video message is a short video tailored to one viewer, using their name, company, or occasion. You write a script, pick a presenter, and the platform generates a version for each person from your data.
How do I make a personalised video message without filming?
Start with text to video: type your script, choose an avatar, and generate a finished message with lip-synced delivery. No camera, lighting, or takes. Creating personalised videos this way takes minutes, and you can edit the script and regenerate in seconds.
How do I send personalised video messages at scale?
Connect a spreadsheet or CRM, map columns such as name and company to variables in your script, and render every version in one batch. This level of personalisation scales to thousands of videos, ready to send through email or your outreach tool.
Will an AI personalised video message still feel personal?
Yes, when the details are specific. A named greeting, a reference to the viewer's company, and a real-looking presenter build a genuine connection on a personal level. The current avatar model has a lifelike face and voice, so the message feels as though it was recorded for that person.
Can I get a personalised video message from a celebrity?
HeyGen are not a celebrity marketplace, so you cannot request personalised videos from your favourite star here in the way platforms like Cameo work, the service that turned celebrity video into a mainstream trend. Instead, you create your own video message with a chosen presenter or your digital twin, which is faster and works for any business or personal use.
What occasions work well for a personalised video message?
Almost any moment worth marking. People use them to celebrate a birthday, send a holiday message from Father Christmas for the children, cheer on a teammate with a pep talk, or share meaningful news with friends and family. The joy comes from hearing a real voice say your name.
Do personalised video messages increase engagement?
They can lift it quite sharply. The agency Videoimagem produced more than 50,000 personalised videos for AB InBev and reported up to a 3x increase in engagement, which shows the potential of personalised video for brand loyalty, retention, and conversion. See the Videoimagem customer story for the numbers.
Can non-profits use personalised video messages for donors?
Yes, and it is one of the strongest uses for a nonprofit. Built into a donor strategy, a nonprofit can thank each donor by name, report the impact of a gift, and keep supporters close all year. That personalised touch turns a routine update into an interaction supporters remember and can improve donor loyalty and retention.
Does HeyGen integrate with my CRM and email tools?
Yes. HeyGen can integrate with tools like Google Sheets, Zapier, and HubSpot, so a new row or contact can trigger a video automatically. That automation removes tedious exports, keeps your communication moving, and turns CRM insight into a finished video without extra steps. This integration opens up the possibility of efficient one-to-one outreach at scale.
What if I do not want to be on camera for every message?
Record yourself once to build a digital twin, then let it deliver every future message from text. If you would rather not appear at all, pick a stock avatar and keep your face out of it entirely.
Why use HeyGen for personalised video messages rather than other tools?
Most tools make you record every base video yourself. HeyGen build one digital twin from a 15-second clip, then generate unlimited personalised messages in 175+ languages with your cloned voice, so scale never means re-filming.
Is my customer data safe when I personalise videos?
Yes. HeyGen are SOC 2 Type II certified, encrypt data in transit and at rest, and do not use your content to train AI models. Your contact lists and customer details stay private to your account.
How long should a personalised video message usually be?
Keep it between 30 and 60 seconds for most cases, and under two minutes for a more detailed story. The short video format tends to be watched to the end, so lead with their name and the one point that matters to them.
Can I update a personalised video message without re-recording?
Yes. Change the script in the AI video editor, swap a name or offer, and regenerate in seconds. Because the video is built from text, an outdated detail is a quick edit rather than a full reshoot.
How much does it cost to make personalised video messages?
HeyGen have a free plan, so you can create a free account and make your first messages on any budget. Paid plans start at $24 a month for more videos, languages, and export options, and high-volume, API-based sending is available for business teams on bespoke enterprise plans.
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